Our warranties only apply to watches purchased from authorised Rip Curl retailers (with purchase receipt from an authorised retailer). Without limitation to this, our warranties do not apply to products purchased from non-authorised online retailers, on Ebay or similar auction sites as we have no certainty as to where such products are sourced and how they have been treated.
- Five Years on Movements from the date of purchase. A Movement is the part inside the Watch that makes it work, but it does not include the Crown, sometimes called the Winder. 1 year for Outlet Store purchase.
- Two Years on Water resistance from the date of purchase. We recommend all Watches be serviced, resealed, and tested for water resistance every 2 years, as heat, salt, and other elements will diminish water resistance over time. Have this done at the Rip Curl Watch Service Center, and we will then issue a new warranty for another 2 years. 1 year for Outlet Store purchase. (Cost for the service and resealing to be provided upon request.)
- 1 Year on battery. 3 months for Outlet Store purchases.
Battery Replacement. Rip Curl’s watch warranty service centre can replace all batteries and at the same time will reseal and test the watch functions and water resistance. We will then issue a new one year warranty on the new battery, water resistance and workmanship. Cost for battery changing will be given upon request.
Not covered by warranty:
The warranty is void if the watch is opened by anyone other than a Rip Curl Service Centre.
- Dials / Hands
- Crown / Stem
Also not covered is damage caused by general wear and tear or any accidental damage. All warranty claims MUST be sent with a purchase receipt clearly showing the purchase date.
The warranty book is not proof of purchase without a purchase receipt. eg. a purchase receipt is the cash register receipt or your credit card statement. Rip Curl reserves the right to repair or replace, with an equivalent style, any warranty watch.