We use Australia Post services for deliveries Australia wide as they provide a completely traceable and secure service. Orders placed before 12pm (AEST) each working day will be shipped the same day with delivery generally several days later pending your location, see below.
Standard shipping charge is $9.99, for bulky/heavy items a different shipping charge may apply. See below.
|Australia Wide||Australia Post eParcel||$9.99||3 - 5 working days*|
|Darwin City & Suburbs||5|
We use Australia Post Express Courier International (ECI) services for deliveries to New Zealand as they provide a completely traceable and secure service. Orders placed before 1pm each working day will be shipped the same day with delivery generally several days later pending your location, see below.
Standard shipping charge is $24.95, for bulky/heavy items a different shipping charge may apply. See below.
|New Zealand Wide||ECI||$24.95||2 - 3 working days*|
Orders received over the weekend will be dispatched on the following Monday.
All shipping is subject to volume and weight and in some instances the freight charge may be greater than the standard freight charge of $24.95 . You will be notified this at the point of purchase. Important:
We strongly recommend that you provide a work address as the package will need to be signed for. Track you order
When your order is shipped we will send you an email notifying you that it has been dispatched and provide you with a unique tracking number.
You can then track the delivery of your parcel by visiting the Australia Post website and entering your tracking number.
If you're not home when Australia Post attempts delivery they will leave you card indicating the option for another delivery time or alternatively direct you to your local Post Office where you may pick up the parcel.
Please note that some orders may incur a duty or customs charge. Rip Curl are unable to advise this at the time of purchase.
All related duties and customs charges are to be paid by the customer.
Need more help
If you have any questions or concerns please don't hesitate to contact one of our Customer Service team members who are more than willing to assist.
* Phone: +61 1300 989 014